Excellent

5 out of 5
2 Reviews
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0

4587 Telephone Rd Ventura, 93003
+1 805-850-0199
www.delacruz.restaurant


De La CRUZ Mexican Cuisine

Are you searching for the best place to get traditional Mexican food in Ventura, Camarillo, Santa Barbara, or anywhere else nearby? Visit De La Cruz Mexican Cuisine, a Mexican restaurant specializing in fresh, authentic Mexican cuisine. Our menu contains the best Mexican dishes you can find in the area, including popular entrees like steak burritos or hard to find dishes like menudo. No matter what kind of Mexican food you're craving, you can expect a high-quality meal from us. If you wish to order takeout from our restaurant you can do so by calling us today. For your convenience, we are also available on Postmates and Doordash. We look forward to serving you!

5 Rater Profile Picture

6 days ago
| google

Review:

My family, friends and I love this nice little hole in the wall. If you are looking for excellent authentic Mexican cuisine this is definitely in my top 3. We come here often for a nice weekend lunch or dinner for various entree items. There isn’t anything on the menu that we haven’t said we wouldn’t get again. We love going for their taco Tuesday’s, my favorite meats are their pollo, carnitas, chorizo and chile verde. I also love their chile relleno taco grande. My partner’s favorite is the al pastor because they make it with a sweet savory twist which makes it delightfully different. The chilaquiles are also so yummy. You can choose red or green and we went with green, their chips and salsa are made in house and do not disappoint. The fat burrito special is also one of my favorites. Their portions are just the perfect amount and the price is competitive. The staff are all also so friendly and the cooks. Always hats off to the kitchen crew.
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4 Rater Profile Picture

1 week ago
| google

Review:

Gold Seal Standards LLC Independent Audit Report: De La Cruz Authentic Mexican Cuisine Gold Seal Standards LLC recently conducted an independent on-site audit of De La Cruz Authentic Mexican Cuisine to evaluate its accessibility, service quality, food handling, facility cleanliness, and overall customer experience. The findings below reflect our auditors’ objective observations during the visit. ⸻ Accessibility & Parking The restaurant offers ample shared parking, with approximately 40–50 spaces available in the surrounding lot. However, depending on the time of day, parking availability may be limited due to neighboring businesses sharing the same area. The lot is accessible and convenient for guests. ⸻ Service Experience Upon arrival, auditors were able to order and pay at the front counter, a setup that promotes efficiency and allows for a quick exit after dining. However, this arrangement can make tipping difficult to assess upfront, as guests are asked to decide before experiencing the full extent of service. Auditors observed no employee name tags, nor were staff names introduced voluntarily. However, after engaging with the primary staff member (identified as Clara), auditors noted her outstanding professionalism, courteousness, and genuine hospitality—qualities that greatly enhanced the experience. Her interactions with both auditors and nearby customers were consistently pleasant, making her a clear standout in the service category. Fresh, warm tortilla chips were served within minutes of ordering, creating a welcoming start to the meal. Orders were placed at 3:25 p.m., and food arrived promptly at 3:37 p.m., reflecting excellent kitchen efficiency. ⸻ Food Quality & Presentation The food quality was rated as exceptional by all auditors. Meals were served hot, fresh, and flavorful, and the homemade tortillas were particularly praised for their authenticity and taste. Portion sizes were generous, and presentation was appealing. The salsa bar was clean, well-organized, and maintained at a proper cold temperature, ensuring food safety and freshness. However, auditors did observe a chef handling food without gloves, which raises a food safety concern. While glove use is not legally required in all instances if proper handwashing procedures are followed, the absence of visible hygiene protocols can create negative public perception and should be addressed for best practices. Additionally, no visible health grade was posted anywhere in the dining area, which is a California state requirement and must be corrected to maintain compliance. ⸻ Facility Conditions The establishment has two unisex restrooms. • Restroom #1: Appeared clean and organized upon entry. All supplies were stocked, including toilet paper, soap, paper towels, and seat covers. Trash bins were nearly full, and walls showed visible buildup and could benefit from a deep cleaning and repainting. Running hot water was available, meeting health standards. • Restroom #2: Showed moderate cleanliness, though the floor was noticeably dirty. Trash bins were half full, and all supplies were stocked except for seat covers, with only one remaining. Hot water was functional. Both restrooms met basic sanitary standards but would benefit from more frequent maintenance checks throughout the day. De La Cruz Authentic Mexican Cuisine demonstrates strong potential and operational efficiency, supported by excellent food quality and standout staff members such as Clara, whose professionalism left a lasting positive impression. However, several compliance and sanitation areas need improvement to elevate the business to Gold Seal standards. ⸻ Gold Seal Standards LLC will conduct a follow-up audit to monitor progress in these areas and ensure compliance with all local and state regulations. True hospitality is defined not just by the quality of food, but by the integrity of service and cleanliness that supports it. Gold Seal Standards LLC (G.S.S) “Where every detail matters.”
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5 Rater Profile Picture

2 weeks ago
| yelp

Review:

I have been to this Mexican food years ago and I have enjoyed the food. They're busy and food can take time. Most recent visit,, my wife wanted a burrito...
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5 Rater Profile Picture

2 weeks ago
| google

Review:

One of the best tripa burrito I have had. The chips are homemade and the salsa is terrific. The customer service is great. I will be back to eat the chilaquiles burrito.
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5 Rater Profile Picture

1 month ago
| google

Review:

They are in an unexpected place but had decent food and a good salsa bar. They accommodated my request a slightly customize my request. Good variety of food. The food seemed a bit bland compared to what I’ve had at other restaurants generally but their hot salsas made up for it. Parking was easy. We didn’t have to wait
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5 Rater Profile Picture

1 month ago
| google

Review:

I love De La Cruz. I have been coming there for years. I don't believe I have ever had a bad meal. Not only is the food excellent, but so are the people. The breakfast burritos are especially good. I recommend De La Cruz to people all the time.
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5 Rater Profile Picture

2 months ago
| google

Review:

Every time we come in they are so welcoming and friendly. We love their chips and salsa. The barbacoa was amazing 10/10
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4 Rater Profile Picture

2 months ago
| yelp

Review:

Grilled Fish and Shrimp tacos. Only negative is PERSONAL TASTE!! I don't like cabbage on my tacos (prefer lettuce and tomato !!). And MY FAULT -- I did...
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3 Rater Profile Picture

2 months ago
| google

Review:

The food is average or slightly above, service was very quick and friendly. Totally lacking in atmosphere not even any travel posters on the walls. Seating was so so comfort wise. If I live down the street from it I would return , otherwise not so much 😭.
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3 Rater Profile Picture

2 months ago
| google

Review:

I'm a loyal customer and have been coming here for years because the food is delicious. However as of recent their portion sizes have shrunk drastically! I stopped in today to get a "Fat Burrito". It was as small as a tiny microwave frozen burrito. Very disappointing.
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