Excellent

5 out of 5
2 Reviews
4 Stars
0
3 Stars
0
2 Stars
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1 Star
0

4587 Telephone Rd Ventura, 93003
+1 805-850-0199
www.delacruz.restaurant
Today: 7:00 AM - 9:00 PM


De La CRUZ Mexican Cuisine

Are you searching for the best place to get traditional Mexican food in Ventura, Camarillo, Santa Barbara, or anywhere else nearby? Visit De La Cruz Mexican Cuisine, a Mexican restaurant specializing in fresh, authentic Mexican cuisine. Our menu contains the best Mexican dishes you can find in the area, including popular entrees like steak burritos or hard to find dishes like menudo. No matter what kind of Mexican food you're craving, you can expect a high-quality meal from us. If you wish to order takeout from our restaurant you can do so by calling us today. For your convenience, we are also available on Postmates and Doordash. We look forward to serving you!

5 Rater Profile Picture

4 weeks ago
| yelp

Review:

Ordered to go-ready in 15 minutes. Best chile relleno burrito in town. The salsa bar is always fresh and delicious
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5 Rater Profile Picture

4 weeks ago
| yelp

Review:

I've been coming to De La Cruz Authentic Mexican Cuisine for years. Even my family and friends come here often. I'm big on great customer service and I've...
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5 Rater Profile Picture

1 month ago
| google

Review:

Food is always fresh and delicious. They give you free chips and salsa. Most places charge you extra Staff is friendly and 1 love the new rewards system for regulars. In addition the best menudo in Ventura County in my opinion.
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1 month ago
| google

Review:

I had been here once before and had a asada burrito (el burro) and was not disappointed. I was in the area and stopped by for breakfast and had a Chile Verde Ranchero. This is one of the best Chile verde I have had. The flavor, the heat and ingredients were “spot on”. If you like Chile verde you will not be disappointed! A must visit . The service was great and the homemade salsa were spectacular. Great home made tortillas!
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1 month ago
| yelp

Review:

We love coming here every Sunday after church for an excellent and reasonable priced meal. We are greeted as old friends and treated like family. Our dining...
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5 Rater Profile Picture

1 month ago
| google

Review:

My go to restaurant for Mexican food, everything is made fresh. The Barbacoa special is excellent, and you can have it any way you want. I elected for a barbacoa burrito and the slow roasted beef was as good as home made. I also love the fresh chips and self serve salsa bar. Excellent service and reasonably priced..
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1 month ago
| google

Review:

Been coming to you guys for years. I feel like the food us always good and hard to rate below excellent. The only thing I would recommend is maybe add other types of salsa. I love what you offer and mean no disrespect, just offering so customer support feedback. See you guys soon.
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5 Rater Profile Picture

3 months ago
| google

Review:

My family, friends and I love this nice little hole in the wall. If you are looking for excellent authentic Mexican cuisine this is definitely in my top 3. We come here often for a nice weekend lunch or dinner for various entree items. There isn’t anything on the menu that we haven’t said we wouldn’t get again. We love going for their taco Tuesday’s, my favorite meats are their pollo, carnitas, chorizo and chile verde. I also love their chile relleno taco grande. My partner’s favorite is the al pastor because they make it with a sweet savory twist which makes it delightfully different. The chilaquiles are also so yummy. You can choose red or green and we went with green, their chips and salsa are made in house and do not disappoint. The fat burrito special is also one of my favorites. Their portions are just the perfect amount and the price is competitive. The staff are all also so friendly and the cooks. Always hats off to the kitchen crew.
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4 Rater Profile Picture

3 months ago
| google

Review:

Gold Seal Standards LLC Independent Audit Report: De La Cruz Authentic Mexican Cuisine Gold Seal Standards LLC recently conducted an independent on-site audit of De La Cruz Authentic Mexican Cuisine to evaluate its accessibility, service quality, food handling, facility cleanliness, and overall customer experience. The findings below reflect our auditors’ objective observations during the visit. ⸻ Accessibility & Parking The restaurant offers ample shared parking, with approximately 40–50 spaces available in the surrounding lot. However, depending on the time of day, parking availability may be limited due to neighboring businesses sharing the same area. The lot is accessible and convenient for guests. ⸻ Service Experience Upon arrival, auditors were able to order and pay at the front counter, a setup that promotes efficiency and allows for a quick exit after dining. However, this arrangement can make tipping difficult to assess upfront, as guests are asked to decide before experiencing the full extent of service. Auditors observed no employee name tags, nor were staff names introduced voluntarily. However, after engaging with the primary staff member (identified as Clara), auditors noted her outstanding professionalism, courteousness, and genuine hospitality—qualities that greatly enhanced the experience. Her interactions with both auditors and nearby customers were consistently pleasant, making her a clear standout in the service category. Fresh, warm tortilla chips were served within minutes of ordering, creating a welcoming start to the meal. Orders were placed at 3:25 p.m., and food arrived promptly at 3:37 p.m., reflecting excellent kitchen efficiency. ⸻ Food Quality & Presentation The food quality was rated as exceptional by all auditors. Meals were served hot, fresh, and flavorful, and the homemade tortillas were particularly praised for their authenticity and taste. Portion sizes were generous, and presentation was appealing. The salsa bar was clean, well-organized, and maintained at a proper cold temperature, ensuring food safety and freshness. However, auditors did observe a chef handling food without gloves, which raises a food safety concern. While glove use is not legally required in all instances if proper handwashing procedures are followed, the absence of visible hygiene protocols can create negative public perception and should be addressed for best practices. Additionally, no visible health grade was posted anywhere in the dining area, which is a California state requirement and must be corrected to maintain compliance. ⸻ Facility Conditions The establishment has two unisex restrooms. • Restroom #1: Appeared clean and organized upon entry. All supplies were stocked, including toilet paper, soap, paper towels, and seat covers. Trash bins were nearly full, and walls showed visible buildup and could benefit from a deep cleaning and repainting. Running hot water was available, meeting health standards. • Restroom #2: Showed moderate cleanliness, though the floor was noticeably dirty. Trash bins were half full, and all supplies were stocked except for seat covers, with only one remaining. Hot water was functional. Both restrooms met basic sanitary standards but would benefit from more frequent maintenance checks throughout the day. De La Cruz Authentic Mexican Cuisine demonstrates strong potential and operational efficiency, supported by excellent food quality and standout staff members such as Clara, whose professionalism left a lasting positive impression. However, several compliance and sanitation areas need improvement to elevate the business to Gold Seal standards. ⸻ Gold Seal Standards LLC will conduct a follow-up audit to monitor progress in these areas and ensure compliance with all local and state regulations. True hospitality is defined not just by the quality of food, but by the integrity of service and cleanliness that supports it. Gold Seal Standards LLC (G.S.S) “Where every detail matters.”
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3 months ago
| google

Review:

One of the best tripa burrito I have had. The chips are homemade and the salsa is terrific. The customer service is great. I will be back to eat the chilaquiles burrito.
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