Flores Artscape
Design

over a year ago
Aracely Gonzalez | google

Where do I start! I am so grateful to have found Flores Artscape and could not be happier with the results. I live in a house where my front yard is my only yard (there is no backyard) and I wanted to start making use of this outside space. With a 2-year-old toddler and 2 fur babies needing an outdoor environment, I needed it to be safe and practical for all. I had my own set of design ideas but knew that I needed guidance and an expert eye to make my ideas a reality. What I knew I wanted: artificial (pet friendly) turf on one side and a deck on the other side. This is where Eric comes in. Eric was the salesperson/designer that came out to provide a consultation and quote. Eric is awesome! He is this really cool, super knowledgeable, honest, personable guy and he totally sold it for me. He is a great representation of this company and after meeting him, I knew that I wanted to do business with this company. What I appreciated the most was that Eric was honest with me. I shared some of my ideas and although he never said it could not be done, he gave me great feedback including why he "would or would not do this/that" for me to think about. In turn, he provided me with other design ideas that I had not considered, which I ended up following through with and getting done. The only bummer was that after that initial contact, I was only able to thank Eric via email. Thanks again Eric! Next was Arturo, the amazing project manager. I cannot say enough about the level of professionalism and customer care Arturo demonstrated. There were multiple daily check-ins with me throughout the process to see if I had any questions or concerns. Be prepared, this company sends an army of workers to get your project done! Arturo was skilled at coordinating all the work and getting his crew to get the project done in a timely manner. Daily, each group of workers knew their task and got it done. It took these guys less than 2 weeks (about 9-10 days) to finish the project. They work fast (excellent work ethic!!), they are detailed oriented (the nails on my deck could not be any straighter), they clean-up at the end of each workday and they are all just a great group of workers. Financially, this was certainly an investment. I believe that they are pretty comparable with other companies, maybe a little bit more expensive, but it has truly been worth every penny. Their work is impeccable, and it has been one of the most stress-free house renovations that I've had done. More importantly, the best part of it all, has been seeing my little girl enjoy the new grassy area and beautifully constructed deck. I am so incredibly grateful! :)
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over a year ago
Anonymous

I interviewed three different landscape companies before deciding upon Flores Landscaping. They are artists and, more, they work hard, are kind and responsive, and stand by their work. I needed only some decomposed granite redone but they ended up doing some concrete work and related landscaping activities. Their estimator, Jason, is a super nice guy. Rumaldo, one of their foremen, oversaw the actual job. Again, what a kind and responsive professional. The work is now done and I'm 100 percent pleased. I would hire them again in a hot second, and plan on recommending them to all of my friends, family, and pets. Even their billing lady, Valeria, was excellent. Truly, cannot say enough good things about these folks. HIRE THEM! Signed, Alan K

over a year ago
Alan Karbelnig | google

I interviewed three different landscape companies before deciding upon Flores Landscaping. They are artists and, more, they work hard, are kind and responsive, and stand by their work. I needed only some decomposed granite redone but they ended up doing some concrete work and related landscaping activities. Their estimator, Jason, is a super nice guy. Rumaldo, one of their foremen, oversaw the actual job. Again, what a kind and responsive professional. The work is now done and I'm 100 percent pleased. I would hire them again in a hot second, and plan on recommending them to all of my friends, family, and pets. Even their billing lady, Valeria, was excellent. Truly, cannot say enough good things about these folks. HIRE THEM! Signed, Alan K
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over a year ago
David Stankunas | google

Our newly purchased home was completely renovated by the seller, and looked fantastic...with the exception of the backyard (I guess they ran out of money). So after moving in, we hired Flores Artscape to bring the backyard up to par with the rest of our new home. Flores Artscape did an amazing job, were a pleasure to work with, and I plan to re-hire them for a new project on our front yard next year! When choosing our contractor to renovate our yard, we researched dozens of companies, and narrowed our choices down to three to meet and interview on-site. Eric from Flores Artscape impressed us the most with his professionalism, preparedness, and deep knowledge. He had very informative answers to all our questions, and even pushed back on some of our initial ideas--citing ways to save on costs, materials that could work better, or design choices that may be a better fit. That pushback is something we especially appreciated, and was often missing from our other two initial “sales pitch” meetings with the other contractors, who seemed to agree with whatever they thought would make us happy and sign a contract. Once we signed with Flores Artscape, work began very quickly. As new homeowners, this was our first time doing a major renovation project, and we weren’t quite sure what to expect. After all, we’ve all heard horror stories about contractors delaying builds, stopping work halfway for weeks at a time, demanding huge additional costs/charges, etc… I assumed the project would take 2-3 months, with another few weeks of added delay time (especially considering the pandemic, labor shortages, building material shortages, etc…). It turns out all our concerns were completely unwarranted… they estimated the job would be done in 6 weeks, and they were absolutely correct! Throughout the build, the entire Flores Artscape team was incredibly responsive, with emails and text messages often answered within minutes. Any changes to the proposed timeline or schedule were fully communicated in advance, and we felt completely in the loop the entire time. If we ever had any questions or concerns, we never felt like we were being brushed off or met with radio silence. Good communication is key, and the Flores team absolutely delivers here. As with any large renovation project, there are going to be some problems. As happy as we are with the work Flores Artscape did, we do have a complaint about one aspect of our yard. A few weeks after our project finished, our DG (decomposed granite) pathways started showing rather large cracks. Fortunately, even though our project ended weeks prior, Flores Artscape sent someone out to take a look the very next day. Ultimately they had a team of 3 guys come and re-work parts of the pathway within a few days. Great service! However…Unfortunately, we’re still having some issues with the DG pathways. The cracks have come back, and on top of that, recent rainstorms have eroded some fairly deep grooves into the pathways. We haven’t alerted Flores about these issues yet (we’ve been busy around the holidays), but I assume they’ll do their best to fix the problems once we reach out to the team. I’m also not sure if deep erosion grooves in DG pathways is just a normal thing people deal with when it rains heavily…again, first time homeowner…or if it’s an issue with our pathway construction (maybe not enough stabilizers?). Despite some recent hiccups with the DG pathways (which I’m confident will be taken care of), we’re extremely happy with the job Flores Artscape did on our backyard. The fact that we plan to hire them again for our next project for our front yard should tell you exactly how confident we are with their level of service.
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over a year ago
Hayley Beisler | google

Flores helped us design our amazing new backyard. The designing process with Jason was really great and he was very accommodating. Rumuldo oversaw the project and was very communicative and helpful. The pictures show the empty blank slate and how they helped us make it in to desert oasis with a concrete slab for a hot tub in the middle. Definitely recommend working with Flores!
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over a year ago
varsha puri | google

I started w an empty slate and Flores Artscape really help me create the solid foundation and structure needed for my dream yard. It’s now useable and I know they did high quality work so I know it will last a long time! They helped put pavers, decomposed granite, remove some lawn and put in drought tolerant landscaping, privacy hedges with irrigation. Above that, they are sooo processional. I appreciated because I know what the contrary looks like all too well. Eric helped put the project together, Sandro responded timely and kindly to make sure my questions were answered. The whole team was great. Watching the project being done was essential to me understanding the Depth and accuracy of the work done. I recommend them highly especially for professionalism and quality of work.
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over a year ago
Anonymous

Great Customer Service, Professional, Neat and Clean! I’m So happy with the end result!

over a year ago
wences arvelo | google

Attempted to hire this company for landscaping and hardscaping work based on good reviews and recommendations from neighbors. Called company to set up an appointment for a quote, and they never called back. After finally getting a hold of them we got an appointment for 6 weeks later. They were punctual and seemed professional during the appointment. Was told a quote would be ready by the end of the week, but never received it. Called the company twice and two weeks apart to get the quote. Was told they had contacted the staff, and that he was doing the quote and confirmed my email, but never heard from them two months after our initial appointment. Update: I was contacted by a customer service representative who explained how my situation was specific to a staff and they had rectified that situation. They accommodated me on the schedule to have another evaluation of the work needed at the property. Staff came on time and was very knowledgeable and helpful with good ideas. They provided a quote for the work that same evening. Based on this interaction i will be changing my review from 1 to 4 stars. We are still deciding on whether we will hire the company for the job, and will provide another review based on the work if we move forward. In the meantime i would like to update my review given my recent interactions with the company.
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over a year ago
Stacey Wallace | google

What a wonderful, oddball plant shop! The employees were extremely helpful and kind, and they provided useful information. There was a large selection of very healthy plants, including several unusual varieties! I bought a plant I'd never seen before, which is unusual given the number of plant babies I own! It's always exciting to discover something new! This store is a hidden treasure!! I will most certainly return!
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over a year ago
Anonymous

Flores Artscape, Inc. is an amazing company who completed a beautiful renovation to our house’s façade and front yard. From the initial estimate through project planning, execution, and completion, every member of the Flores Artscape team accomplished their role with professionalism and integrity. The quality of the work was top-notch, and each step of the project was clearly explained to us. We felt taken care of, and our house has never looked better – all completed on time and on budget! We also loved supporting a family-owned, local business whose work is something the whole neighborhood can be proud of.